Effective Date: 01.09.2025
At Mono Alex, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from www.monoalex.eu.
1. Data We Collect
We may collect the following information:
- Personal details (name, email address, phone number, shipping/billing address)
- Payment information (processed securely via third-party payment providers; we do not store card details)
- Order history and preferences
- IP address, browser type, and browsing behavior on our site
2. How We Use Your Data
Your data is used to:
- Process and fulfill your orders
- Communicate order updates and offers
- Improve our website and services
- Comply with legal obligations
3. Data Storage & Security
Your personal data is stored securely in accordance with EU GDPR regulations. We implement appropriate technical measures to prevent unauthorized access, loss, or misuse.
4. Sharing Your Data
We do not sell your data. We only share it with:
- Payment processors – Stripe
- Shipping carriers (for delivery purposes)
- IT and marketing service providers who assist us in running our business
5. Your Rights
As an EU resident, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to data processing
- File a complaint with your local Data Protection Authority
6. Cookies
Our website uses cookies to improve your experience. You can manage cookie preferences in your browser settings.
7. Contact Us
For any privacy-related questions, contact us at:
Email: info@monoalex.eu