Effective Date: 01.09.2025
These Terms & Conditions govern your use of www.monoalex.eu and the purchase of products from our online store.
1. General
By using our website or placing an order, you agree to these terms. Mono Alex reserves the right to update these terms without notice.
2. Products & Pricing
All products are described and priced accurately on our website. Prices include VAT where applicable. We reserve the right to change prices at any time.
3. Orders & Payments
- Orders are confirmed once payment is successfully processed.
- Accepted payment methods: credit/debit cards, PayPal, and other listed options.
- You must ensure all details are correct before placing an order.
4. Shipping
- We ship within the EU and internationally.
- Shipping costs and delivery times are displayed at checkout.
5. Returns & Refunds
- You have 14 days from receiving your order to request a return.
- Items must be unused, in original packaging, with all tags attached.
- Refunds are processed to the original payment method once items are received and inspected.
6. Liability
We are not liable for delays or losses caused by circumstances beyond our control (e.g., customs delays, courier strikes).
7. Governing Law
These terms are governed by the laws of the European Union and the country where Mono Alex is registered.